If You dont have roming on Your phone or You want to cut costs You can call us on WhatsApp, Viber or even send an iMessage as wireless access to the Internet is available for free in all waiting areas inside Vienna Airport.
Passengers usually need 15-25 min. to collect their luggage, we are aware of that and we do not charge You for first 45 minutes of waiting time.
If its not Your fault -, like lost luggage, the problem with passport control we never charge extra.
I can't see my driver. What should I do?
In case You can not find Your driver, please do not go around airport looking for him.
Instead call us soon as possible at
+43 676 407 10 81 or
+43 676 786 1065.
If You have any problems or delay with customs or luggage, please call us soon as possible at +43 676 407 10 81 or +43 676 786 1065 because driver is allowed to leave after 45 minutes of waiting and You will have to pay full price.
Waiting time at airport:
If no contact has been made with the customer 45 minutes after landing, the driver is entitled to leave the airport.